We tried to get a skylight put in an older style home. Nearly every company we called never called back, were rude and dismissive and one organised a quote and the guy never even turned up. Calidad from beginning to end were professional, punctual and thorough. We had it all done and finished within 2 weeks. Other companies quoted us over 2 months for install without even coming to look. I highly recommend and would definitely use their company again.
I recently had a second skylight installed following the successful installation of a skylight a couple of years ago. I was delighted with the way in which the original skylight brightened a dark room and am equally pleased with my second skylight. Once again Calidad proved to be professional and reliable with a great product. Thanks Calidad.
Calidad worked with us as the provider of a roof window for our kitchen. They persevered through supply issues and trades person shortages to get our window installed, with the finished product a feature that we're very happy with.
I found this company on the internet and contacted them for a quote for a skylight. The two gentlemen who came around were polite, friendly and efficient. They provided me with a quote for the two skylights I needed and from then on the process was totally painless. I am very happy with the products, the service and the communication with the company.
From the moment we contacted Calidad for a quote to install our skylight, we were impressed with the level of service from everyone we dealt with in the company. Communication was wonderful, prompt and constant. Thank you all at Calidad
It has been a pleasure dealing with Calidad - thanks to the team for all the efforts.Great communication on all fronts, professional, tidy and all around great experience
Let there be light!!!! A very professional job completed with everything presented by a very compliant and efficient trade. Thanks to Al for his expertise and attention to detail. Very happy with the final result.Gary & Julie
Shocking service, waited 2 weeks for someone to come out to my property to give a quote however, from the moment the sales person arrived he made me feel like he did not want to be there & would not listen to what I was asking for and just kept trying to sell me electric sky lights. 10 days later I still have not received any quotes or heard from the company .Funny how the moment I posted this review the next day the company keeps calling me regarding the quote.
I have been given a quote, however I have had a question about this quote and have phoned 3 times now each time I get told someone will get back to me but still have not heard anything. I think the problem may lie with the Admin staff here
From quote to install, Calidad team was great. Rod gave good advice and was able to install within a short time frame. A little problem came up upon install with electrical cables. Rod answered my text straight away despite being outside working hours and he was onsite early morning the very next day to help us solve the problem. This is what good customer service is about.
Great service to get the sale but unfortunately that's where it ended. Have been waiting 4 weeks for windows that i was told were at worst 10 days.I called different people of 5 separate occasions and was promised a call back that never happened. The latest where i requested the order number for Velux to allow me to contact them direct at which point i was hung up on saying she was too busy.My roof is now waiting for skylights that i have no idea when will arrive, with Calidad simply not returning calls or providing answers.Use this company at your own risk.
Two weeks ago I made an online inquiry but did not get a response.I called to arrange an appointement and was told to wait for a call back but this did not happen.I sent an email but did not get a replyThese are not signs of a reliable service !
Rod met with us, checked out our Skylight needs, provided us with information regarding his recommended installation. Once we responded to go ahead they confirmed installation, they proceeded quickly and efficiently. Mark, the installer was great, efficient and clean. I would recommend Calidad. Richard and Clare
Di's Adminstration and Robbie's Installation were both handled with politeness, professionalism, efficiency and friendliness. The video Di attached to quote showing product install was great to view. A really nice experience all round. Highly recommend.
Was delighted with Calidad’s service from top to toe! From tDiane, who did all the admin and follow ups, Rod who came to do the quote and Mark, who did a brilliant installation with care, and even straightened my roof tiles in the area which were sitting badly! 😊 Calidad was able to aesthetically position and install a very effective skylight where I was previously told (by another company) was impossible. It has made a huge difference to a very dark central passageway. I highly recommend their service!
