Calidad Industries will accept returns for products we have sold if you have changed your mind when the below conditions are met:
Returns will not be accepted for products that have been manufactured or cut to order unless they are faulty. When ordering these types of products, please ensure that you carefully check measurements, profiles, and colour prior to placing an order.
If your product is faulty, please contact us in the first instance on 08 9302 6622 or email email@example.com to advise what the issue with he product is and we will be in contact to with you to further assist with your enquiry.
Under Australian law, you are entitled to a refund or replacement should a product be faulty under terms of manufacture warranty.
You are entitled to a refund if the products purchased:
If an issue outside of Calidad Industries control which we are aware of will delay the supply of any of our products or services, we will make sure we provide clear and accurate information to you:
The refund policy will apply if you return the goods within 7 days, and you can prove that you have purchased the item from us.
If you have any questions about our refund policy or your eligibility for a refund, please contact us on 08 9302 6622 or email firstname.lastname@example.org
Refunds will be provided in the original method of payment and may take 2-3 days to show in your account.