Google Rating

4.5

Based on 44 reviews

Calidad Industries

4.5

Phaedra Gurton

1708121649

This review is based on the service received for trying to organise a quote. The level of unprofessionalism and poor communication is nothing I have ever experienced with a company.I had someone come to our place to give us a quote in early December. He was lovely and professional no complaints there.I told the company I wanted to book in for the skylight asap. It is now February and still no quote I have emailed them many many times asking politely for a quote I was even told in one email “we thought you didn’t want the quote anymore” which I had never communicated. Sooo disappointed in this process, now needing to go back and look for another company to do the quote. Have wasted 3 months waiting for this company.EDIT: they have responded to my quote advising they will not be able to assist me with my installation due to contractor issues, this is fine I just wish I would have been advised this earlier.

Louise Sheridan

1704687105

My Solar Whiz motor died after 18 months and I was worried that with Christmas upon us I’d be left without a roof ventilation system for several weeks over a hot summer while companies closed for holidays.Calidad squeezed my job in and replaced the motor for which I’m very grateful.

MarkAndrewBarrett

1701398193

Extremely happy with the service provided by Calidad and the efficient installation by Scott of our roof window and attic stairs! Friendly staff and an overall pleasant experience.

Ian Ferris

1699962065

Could not be more delighted with the service we received.We were caught in the middle of selling our home, when we broke our diffuser, and not knowing the make of skylight, we emailed around and found this company, and Diana in particular. The service was quick, the communication pleasant, and the product is right. Keep up the good work!

Andre Naranjo

1695270237

Ingrid Michell

1695270093

We tried to get a skylight put in an older style home. Nearly every company we called never called back, were rude and dismissive and one organised a quote and the guy never even turned up. Calidad from beginning to end were professional, punctual and thorough. We had it all done and finished within 2 weeks. Other companies quoted us over 2 months for install without even coming to look. I highly recommend and would definitely use their company again.

Kez Thorn

1688311010

I recently had a second skylight installed following the successful installation of a skylight a couple of years ago. I was delighted with the way in which the original skylight brightened a dark room and am equally pleased with my second skylight. Once again Calidad proved to be professional and reliable with a great product. Thanks Calidad.

Daniel Ruska

1684552083

Calidad worked with us as the provider of a roof window for our kitchen. They persevered through supply issues and trades person shortages to get our window installed, with the finished product a feature that we're very happy with.

Susan Gibbings

1684118629

I found this company on the internet and contacted them for a quote for a skylight. The two gentlemen who came around were polite, friendly and efficient. They provided me with a quote for the two skylights I needed and from then on the process was totally painless. I am very happy with the products, the service and the communication with the company.

Edward Eaton

1677745347

From the moment we contacted Calidad for a quote to install our skylight, we were impressed with the level of service from everyone we dealt with in the company. Communication was wonderful, prompt and constant. Thank you all at Calidad

David Lonsdale

1670545651

It has been a pleasure dealing with Calidad - thanks to the team for all the efforts.Great communication on all fronts, professional, tidy and all around great experience

Miik Green

1652263998

LOVE the team at Calidad, always a pleasure to deal with - 10/10 service. Keep up the great work guys!

Gary Adamson

1648347626

Let there be light!!!! A very professional job completed with everything presented by a very compliant and efficient trade. Thanks to Al for his expertise and attention to detail. Very happy with the final result.Gary & Julie

paul clinton

1647941147

Excellent service was kept informed all the way through from purchase to fitment. Thanks to team and installer

BNE Skylights

1645689405

Nick Pritchard

1635211958

Happy and very helpful service.A rare thing these days.I highly recommend this business.

Shauna Gallagher

1629186151

Shocking service, waited 2 weeks for someone to come out to my property to give a quote however, from the moment the sales person arrived he made me feel like he did not want to be there & would not listen to what I was asking for and just kept trying to sell me electric sky lights. 10 days later I still have not received any quotes or heard from the company .Funny how the moment I posted this review the next day the company keeps calling me regarding the quote.

Sharyn George

1620360119

Danny Dissanayake

1619432570

Did a very good job despite a long delay, understandable due to logistics during the COVID year.

Kellie Kerr

1613012879

I have been given a quote, however I have had a question about this quote and have phoned 3 times now each time I get told someone will get back to me but still have not heard anything. I think the problem may lie with the Admin staff here

1603770265

From quote to install, Calidad team was great. Rod gave good advice and was able to install within a short time frame. A little problem came up upon install with electrical cables. Rod answered my text straight away despite being outside working hours and he was onsite early morning the very next day to help us solve the problem. This is what good customer service is about.

Karl Mitchell

1603256020

Great service to get the sale but unfortunately that's where it ended. Have been waiting 4 weeks for windows that i was told were at worst 10 days.I called different people of 5 separate occasions and was promised a call back that never happened. The latest where i requested the order number for Velux to allow me to contact them direct at which point i was hung up on saying she was too busy.My roof is now waiting for skylights that i have no idea when will arrive, with Calidad simply not returning calls or providing answers.Use this company at your own risk.

Scott Bayntun

1602572215

Great company.

Marek Lamparski

1594183020

Two weeks ago I made an online inquiry but did not get a response.I called to arrange an appointement and was told to wait for a call back but this did not happen.I sent an email but did not get a replyThese are not signs of a reliable service !

Stephen Vlam

1593949556

Really helpful and very fair pricing. Their workmanship was excellent in fitting a powered vent to my 2 storey roof.

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